FAQ
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Where can you ship?
I can ship anywhere not in the EU. If you don’t see your country in the drop down list I can add it. Please contact me at maidfetishes@gmail.com.
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Can you ship to the EU?
Due to IOSS and VAT laws I cannot ship to the EU via this website. A limited amount of products are available for EU customers on Etsy for purchase.
If you are not in the EU please avoid buying from Etsy if you can. It is more expesive for you and they take a lot of the profit. If there is anything on there which is not in stock here please email me (maidfetishes@gmail.com) and I’ll move the stock for you!
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How discreet is packaging?
Orders are packed with pink, white and black shipping materials. I use my own design of washi tape which sometimes does include busts of women. Some of the washi tape does also include my brand name.
Shipping labels and tape may have my business name on.
Please email me at maidfetishes@gmail.com if you would like to discuss how I can make your order more discreet.
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How are orders packed?
We try to keep recyclability and be as eco-conscious as we can.
Most pins are packed in glassine bags which are free from coatings and dyes and 100% naturally biodegradable.
I sometimes send out items that have already been packed for conventions which use cellophane bags.
Prints are packed in 30Mic PLA Compostable Film and a cardboard mailer.
Compostable film is biodegradable and compostable which means that they break down to CO2, H2O and biomass which can then be reused in the eco system to make new plants. This will happen in either in home or commercial composting but in commercial composting the temperature will be higher and the process is much quicker. In a colder home composter it will just take longer.
In July 2024 we have started to make the switch to paper and cardboard mailers for pins. These are on a trial to make sure they work to get orders to destinations safely. If you have any issues with these please send a photo to maidfetishes@gmail.com
Information above is taken from the supplier listings. We cannot be held accountable if this information is incorrect.
As consumer please ensure that all received packaging is disposed of in the right recycling containers, Blue for all paper & cardboard and Yellow for all plastics.
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Do you have a pin grading policy?
Yes, please click here.
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What are the shipping times for a regular order?
Please allow us up to a week to prepare, package and post your order. Orders are dropped at the post office once a week on average.
If there is a sale please add on a week to the processing time. I am one person packing things but try to get everything out in a timely manner.
Please note if you do not select tracked shipping your order will be sent out standard post. It will not have a tracking number.
Please note your order is coming from the UK. Postage estimate is 4-6 weeks as per standard US postal service. (usually quicker).
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I was charged import or duty fees
If you are ordering from outside the UK, your country may charge import duties, taxes, or customs fees on your purchase. These charges are set by your local government and vary depending on the destination country, the value of the goods, and local regulations.
As the buyer, you are responsible for any import duties, taxes, or customs fees that may apply to your order. These charges are not included in the price of your purchase or shipping cost and must be paid directly to your country's customs office.
As a small business, I do not have control over these charges, and they are determined by your local customs authorities. If you are unsure about possible fees, I recommend checking with your local customs office before placing an order.
If you choose not to pay the import duties or customs fees, your package may be returned to me or held by customs. In the case of a return, I can only issue a refund for the item cost (excluding shipping) once I receive it back in its original condition. If the package is not returned, I am unable to offer a refund.